We're here to help. Reach out to us through any of the channels below
Send us a message and we'll get back to you promptly.
Call Us
Speak to our support team
+234 815 7653 095
24/7 support
Email Us
Send us a detailed message
hello@fuber.ng
Response within 24 hours
Visit Us
Our main office location
Victoria Island, Lagos
Mon–Fri, 9AM–6PM
Specialized Support
Get targeted help from our specialized support teams
Rider Support
Help with rides, payments, and account issues
riders@fuber.ng
+234 800 RIDE-NG
Driver Support
Assistance with driving, earnings, and requirements
drivers@fuber.ng
+234 800 RIDE-NG
Fleet & Business
Enterprise solutions and partnership inquiries
fleet@fuber.ng
+234 800 RIDE-NG
Send us a message
Fill out the form below and we'll get back to you as soon as possible.
Office Hours
24/7 Emergency Contact
+234 800 Emergency
Response Time
Frequently Asked Questions
Find answers to common questions about using Fuber.
Can't find what you're looking for? Contact our support team.
What makes Fuber different from other ride-hailing apps?
Fuber offers complete transparency with no surge pricing, lets riders choose drivers, and gives drivers higher take-home pay via lower commission rates.
Which cities does Fuber operate in?
Fuber currently serves major Nigerian cities including Lagos, Abuja, Port Harcourt and Kano. New cities are added regularly — check the app for availability.
How does pricing work on Fuber?
Pricing is transparent — you'll see the exact fare before booking. We charge competitive per-km rates and no surge multipliers.
What payment methods are supported?
We accept cash, bank transfers, major debit/credit cards and popular mobile money options for convenience.
Is Fuber safe to use?
Yes. Drivers undergo background checks and vehicles pass inspections. Trips are tracked in real-time and 24/7 support is available.
How do I contact support?
Use the in-app support chat or email our team — contact details are available in the Help section of the app.